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Receptionist

Allstate Floral is a leading home decor company that has become known for its innovative designs and breadth of high quality artificial flowers and home decor accessories. Products include decorative flowers, plants, trees, home accents and holiday decor sold through a broad spectrum of global retailers, distributors, and interior designers. Allstate Floral fosters an energetic work environment of creativity and collaboration. As the leading importer with the largest in-stock decorative flowers, greenery and home decor, Allstate Floral is always looking to recruit and retain exceptional people who are skilled, confident, innovative and committed to providing excellent customer service to buyers.

POSITION OVERVIEW
The Receptionist at Allstate Floral serves visitors by greeting, and directing them appropriately; notifies company personnel of visitor arrival. This person also provides general office support with a variety of clerical activities and related tasks. 

CLASSIFICATION
Non-Exempt

ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
  • Directs visitors by maintaining employee and department directories; giving instructions.
  • Answers and screens telephone calls and directs the caller to the appropriate associate. Will transfer a caller to an associate’s voice mailbox when the associate is unavailable.
  • Greets and directs visitors.
  • Takes and retrieves messages for various personnel.
  • Provides callers with information such as company address, directions to company location, company fax numbers, company website, and other related information.
  • Receives, sorts, and forwards incoming mail. Maintains and routes publications.
  • Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
  • Assists with sorting and distribution of invoices and mail, and other related clerical duties such as photocopying, faxing, filing, and collating.

COMPETENCIES

  • Customer Focus
  • Flexibility
  • Communication Proficiency
  • Collaboration Skills
  • Technical Capacity – Computer literacy skills using Windows and Microsoft Office applications

WORK ENVIRONMENT
This job operates in a professional office environment. The role routinely uses standard office equipment such as computers, phones, copiers, filing cabinets, and fax machines.

PHYSICAL DEMANDS
This is largely a sedentary role; however, some filing is required. This would require the ability to lift, push, and pull up to 25 pounds without assistance and opening filing cabinets and bend or stand as necessary.

POSITION TYPE AND EXPECTED HOURS OF WORK
This is a full-time position in our Cerritos, California, headquarters. Business hours are Monday through Friday, 8:30 a.m. to 5:30 p.m.

REQUIRED EDUCATION AND EXPERIENCE

  • High School Diploma
  • One year of office administrative experience

PREFERRED EDUCATION AND EXPERIENCE

  • Associate’s degree.
  • 2 years of related experience

SALARY:  $13.00 - $14.50 per hour (DOE)

OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with our without notice.

EQUAL EMPLOYMENT OPPORTUNITY
Allstate Floral provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We participate in the E-verify program.

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